RETURN POLICY

Return & Refund Policy

At Lauren’s Health & Wellness, we carefully inspect and package our products before they leave our store. All sales are final, except in the case of defective or damaged merchandise.

Defective or Damaged Items

If you receive an item that is defective or damaged, please contact us within 7 days of receiving your order. We may request photos of the item, packaging, and shipping materials so we can review the issue.

Once the defect or damage has been verified, we may offer a replacement, store credit, or refund, depending on the circumstances and product availability.

Non-Returnable Items

We do not accept returns or exchanges for:

Change of mind or buyer’s remorse
Items that have been used, opened, altered, or damaged after delivery
Herbs, teas, tonics, supplements, oils, sprays, or other consumable/personal-use products
Candles or spiritual products that have been burned or used
Clearance, sale, or discounted merchandise
Custom or specially prepared items

Shipping

Original shipping charges are non-refundable unless the return is due to an error on our part or an item arrived defective or damaged.

Please contact Lauren’s Health & Wellness before returning any merchandise. Returns sent without prior approval may not be accepted.

By completing a purchase with Lauren’s Health & Wellness, you acknowledge and agree to this Return & Refund Policy.